Understanding Our Return Policy

Life Care Herbal & Ayurvedic, your satisfaction is our priority. We understand that sometimes you may need to return a product, and we aim to make this process as easy and straightforward as possible. Please review our return policy below:

1. General Return Policy

Eligibility for Returns:

• Products must be returned within 5 working days from the date of delivery.
• Items must be unused, unopened, and in the same condition that you received them.
• Products must be in the original packaging, with all seals and labels intact.

Non-Returnable Items:

• Opened or used products
• Personal care items and supplements
• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at Lifecareherbalayurvedic@gmail.com or 9587730009, 9587930009 to request a return authorization.
• Provide your order number, details of the product you wish to return, and the reason for the return.
• Once your return is authorised, you will receive instructions on how to send your item back to us, along with a return authorization number (RAN).
• Pack the item securely in its original packaging, include any documentation, manuals, or accessories that came with the product, and clearly mark the RAN on the outside of the package.
• Ship the item to the return address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

3. Refunds

Processing Time:

• Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.
• If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 days.

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at Lifecareherbalayurvedic@gmail.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at Lifecareherbalayurvedic@gmail.com with your order number and details of the product.

5. Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Information

If you have any questions about our Return Policy, please contact us at:

• Life Care Herbal & Ayurvedic
• Ward No. 3, Prem Nagar Dist. Anupgarh Rajasthan - 335701
• Lifecareherbalayurvedic@gmail.com
• 9587730009, 9587930009

Feel free to adjust the information according to your specific business needs and legal requirements.

What is Our Return Policy?

Our Return Policy is designed to provide you with peace of mind when shopping with us. It allows customers to return items within 30 days of purchase if they are not completely satisfied. This ensures that, because we believe in the quality of our products, you can shop worry-free. However, it’s important to keep the original packaging and receipts to make the return process smoother.

How to Initiate a Return

To initiate a return, simply log into your account and select the item you wish to return. Additionally, include a brief reason for the return. You will then receive a return authorization number and instructions on how to send back the item. It’s a straightforward process, so you can return unwanted items easily without any hassle.

Refund Processing Time

Once we receive your returned item, the refund process begins. Typically, it takes 5-7 business days for the refund to reflect in your bank account. We value your time, and that’s why we aim to process returns quickly. So, you can shop confidently, knowing that your satisfaction is a top priority.